I'm going to give you a tip today that will help set the expectation for your new patients and create value for what you're offering in your practice from the very beginning.
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I'm going to give you a tip today that will help set the expectation for your new patients and create value for what you're offering in your practice from the very beginning.
There are two numbers that you should always give a patient on their new patient phone calls.
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Asking questions is one of the most important skills that any member of your team can learn. Really getting to know your patients will help you build stronger relationships, increase your patient's trust and case acceptance, and improve their overall feeling about the care they are receiving.
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A new patient's phone call to your office is the first time your practice can make an initial impression on potential new patients. This is such a critical area to master that we could spend an entire day talking about this topic alone. The following four tips will help you hone your phone skills so you can convert more of your new patient phone calls into scheduled new patient appointments.
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Today’s tip is about new patient scheduling. It is very important when you schedule a new patient that you’re able to offer them an appointment time within 7 to 10 days of the day that they call you. When they call your practice, new patients have a high level of readiness for dentistry. So, it’s important to find them an appointment time in a timely manner.
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