The most successful doctors I work with have one thing in common … They are willing to look in the mirror when it comes to the results in their practice.
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Are you struggling with implementation in your practice?
One thing I see that makes a big difference for practices is when they only implement new things that the doctor can commit to holding team members accountable for.
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Do you ever notice yourself presenting dentistry differently to a patient after you’ve learned something personal about a challenge that they might have in affording their care? Or maybe you learned that their insurance is at the max.
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How happy are you in your business? Are you feeling fulfilled? Do you wake up in the morning excited to go to work in your business? These are really important questions … even more important than the numbers questions that most people are focusing on in their businesses.
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If you’re not carving out time for business development in your practice, you’re losing money! What I’ve found working with clients over the last 12 years is:
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Hiring a consultant is a big step! I want to share with you three things that you have to be willing to do in order to have a successful outcome working with a consultant.
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Doctors, one tip I have for you that is so important to the success of your practice is to be willing to invest in yourself.
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Have you ever wondered why patients are leaving your practice and seeking dental care elsewhere? These points may seem very simple, but they’re so true. Here are the Top 3 Reasons Patients Are Leaving Your Practice:
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Here is a quick scheduling tip that will really help you take control of your schedule.
It's a very simple verbal skill that will lead patients to select times on your schedule that you would like them to book.
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I work with so many dentists who are running a business, raising a family and they have so many things on their plate that they are trying to manage while still achieving their goals and growing their practices.
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Doctors, if you're in private practice chances are you feel alone with no one to vent to if you have frustrations.
I've talked to doctors who have fallen into the trap of venting to team members about other team members and this can be very damaging not only to your team, but to your credibility as a leader.
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Doctors: Have you ever struggled over whether you should keep a team member or let them go?
I know this is hard and so many of my clients have had this struggle in their practices. I've had this struggle in my own business.
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Today I want to talk to you about making assumptions about your patients. One of the things I learned as a Treatment Coordinator, was that it was really hurtful to the patient if I brought my own assumptions about them into the conversation about treatment that was needed.
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I work with some very high-performing dentists and one of the things that I have to remind them, is:
Slow down.
Acknowledge how far they've come.
I'm going to give you a tip today that will help set the expectation for your new patients and create value for what you're offering in your practice from the very beginning.
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Doctors: Do you have gossip your practice?
If you do, I encourage you to talk to your team about this, because it's something that can really create division and ultimately hurt your bottom line.
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When doctors share with me what their stressors are, sometimes it’s the little things causing them the biggest amount of stress. They have allowed them to build up to create a lot of frustration.
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When I started my business over 10 years ago, my initial thought was that practices just needed help with systems. Systems would help practices reach the level of success they were shooting for and it was really just that simple.
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Understanding a patient’s insurance is very important in the practice so you can accurately estimate how much patients will owe out-of-pocket.
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Do you know how to answer the dreaded question, “Do you take my insurance?”
I have several offices that have asked me how to answer the question, “Do you accept my insurance?” when a new patient calls. This can cause anxiety for a practice, especially if they’re out-of-network with that
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