When I started my business over 10 years ago, my initial thought was that practices just needed help with systems. Systems would help practices reach the level of success they were shooting for and it was really just that simple.
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Understanding a patient’s insurance is very important in the practice so you can accurately estimate how much patients will owe out-of-pocket.
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Do you know how to answer the dreaded question, “Do you take my insurance?”
I have several offices that have asked me how to answer the question, “Do you accept my insurance?” when a new patient calls. This can cause anxiety for a practice, especially if they’re out-of-network with that
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I think it's human nature to want to avoid conflict, and one of the ways that I see people avoid conflict, and I even catch myself doing this, is to pretend not to notice things in your business.
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Doctors, today I want to share with you 3 ways that you’re making your team less productive.
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Are you ready to increase your cash flow today? I want to share with you an easy-to-implement tip to help keep your accounts receivable healthy.
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Doctors, do you struggle with carving out time to work on your business? When you're the primary income generator in your practice, it's hard to carve out time to do the things that will move your business forward.
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Here is a quick scheduling tip that will really help you take control of your schedule.
It's a very simple verbal skill that will lead patients to select times on your schedule that you would like them to book.
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Doctors: Have you ever struggled over whether you should keep a team member or let them go?
I know this is hard and so many of my clients have had this struggle in their practices. I've had this struggle in my own business.
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I love the quote, “You either have excuses or you have results,” because it reminds me to focus on what I can do and what areas of opportunity there are to tap into.
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Today I want to talk to you about your existing patients that are seeing you on a regular basis and still have dentistry that needs to be done.
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I work with so many dentists who are running a business, raising a family and they have so many things on their plate that they are trying to manage while still achieving their goals and growing their practices.
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Doctors, if you're in private practice chances are you feel alone with no one to vent to if you have frustrations.
I've talked to doctors who have fallen into the trap of venting to team members about other team members and this can be very damaging not only to your team, but to your credibility as a leader.
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Doctors, one tip I have for you that is so important to the success of your practice is to be willing to invest in yourself.
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Doctors: I want to talk to you today about something that I know has affected most of my clients and dentists I talk to, at least some point in their career.
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I'm going to give you a tip today that will help set the expectation for your new patients and create value for what you're offering in your practice from the very beginning.
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Here is a quick scheduling tip that will really help you take control of your schedule.
It's a very simple verbal skill that will lead patients to select times on your schedule that you would like them to book.
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Here is a quick tip to help make sure your patients are getting the treatment they need and your schedule is staying full in your practice.
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Doctors: Do you have gossip your practice?
If you do, I encourage you to talk to your team about this, because it's something that can really create division and ultimately hurt your bottom line.
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Doctors: Have you ever struggled over whether you should keep a team member or let them go?
I know this is hard and so many of my clients have had this struggle in their practices. I've had this struggle in my own business.
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