Most offices that I work with have some form of continuing care system in place to keep their patients active in hygiene. What is often missing is a structured system to keep patients with restorative needs active in the practice. Putting a follow up system in place to track those patients is a critical part of improving your case acceptance process.
Read MoreHave you ever had a new patient who was shocked by the amount of treatment you presented after your initial exam? I see this happen a lot in offices where a new patient - sometimes one who has been under another dentist’s care - has a lot of treatment needs.
Read MoreOne of the biggest barriers to higher case acceptance is insurance-driven patients. In many practices patients may actually be learning that behavior from their dental provider.
Read MorePatients don’t buy a root canal, a crown, or an indirect pulp cap. Instead, they buy dentistry that ensures they’re not waking up with a toothache, or they want to look better or have better self-esteem. People buy things that they want.
Read MoreMost offices that I work with have some form of continuing care system in place to keep their patients active in hygiene. What is often missing is a structured system to keep patients with restorative needs active in the practice. Putting a follow up system in place to track those patients is a critical part of improving your case acceptance process.
Read MoreThere is one question that can kill the entire case presentation - “Will my insurance cover this?” Many offices get off track when the patient asks this question. Instead of following through with treatment recommendations or finding out if there are other objections, they pass the patient to another team member to talk about insurance.
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