dental practice success — KP Consulting

Your Dental Practice is a Reflection of You

The most successful doctors I work with have one thing in common … They are willing to look in the mirror when it comes to the results in their practice.

Video TipsKristin PelletierJune 10, 2019business leader, dental coaching, Dental Consulting, dental practice success, successful dental practice, team leadership, team management

Do You Avoid Confrontation?

Do you avoid confrontation? Confrontation is the number one thing I see holding doctors back from holding their team accountable. It’s scary and very uncomfortable and so sometimes the default is to just avoid it altogether.

Video TipsKristin PelletierApril 16, 2019Communication, Dental Consulting, dental office management, dental practice success, dental teams, KP Consulting, team management

What Are You Doing Right?

I’ve had several clients over the last few months have some really successful months. I’ve even had a few clients that have had record months where they’ve had the highest production month that they’ve ever had since they’ve been in practice.

Are You Fully Implementing What You Know?

I had one of those "Aha" moments recently and I wanted to share with you what I learned from it!

Recently, my team had a great week and we were discussing how much we had accomplished and how many things we were able to mark off our To Do List!

Dental Practice Manage..., Video TipsKristin PelletierMay 11, 2015dental coaching, dental consultant, Dental Consulting, dental office management, dental practice success, integrating your knowledge

Keeping Team Members Motivated

Today I want to give you a tip on how to keep your team members motivated:

Show Them Appreciation!

I recommend a book by Gary Chapman entitled, The 5 Languages of Appreciation in the Workplace.

Dental Practice Manage..., Video TipsKristin PelletierApril 13, 2015dental coaching, Dental Consulting, dental practice success, Language of Appreciation, Team Motivation

Do Your Patients Know Your Value?

Do you talk to your patients about benefits?

Not insurance benefits but, instead, the extra value that they receive as a patient in your practice. Many offices provide great value for their patients, but sadly, the patients often have no idea.

Dental Practice Manage..., Video TipsKristin PelletierFebruary 3, 2015dental benefits, dental practice management, dental practice strategy, dental practice success, patient value

3 Tips to Improve your Patient Experience

What impression is your patients - either new or existing - getting from your patient service when they come to an appointment?

I have three very simple tips to help make sure your patients feel well cared for before they expereince your clinical care.

Dental Practice Manage..., Video TipsKristin PelletierJanuary 6, 2015dental coaching, dental practice management, dental practice strategy, dental practice success, patient service

Do You Know What Your Practice Numbers Are Telling You?

Practice Numbers......the statistics or key benchmarks that measure your practice.

Many practices I talk to either aren't looking at these numbers or they are, but aren't sure what to do with that information. I've also found that some dentists are comfortable sharing this information with their team and other are not.

Dental Practice Manage..., Video TipsKristin PelletierDecember 9, 2014dental benchmarks, dental coaching, dental practice goals, dental practice management, dental practice numbers, dental practice positive changes, dental practice strategy, dental practice success, dental practice tips

How to Make a Positive Change in Your Practice

One of the ways that we help dentists reduce stress, increase profitability and create a practice they love is to talk about the things that our clients are tolerating in their practices. I want to start by sharing with your the definition of tolerate.

Dental Practice Manage..., Video TipsKristin PelletierNovember 25, 2014dental coaching, dental practice goals, dental practice management, dental practice positive changes, dental practice strategy, dental practice success, dental practice tips

5 Easy Tips for the Perfect Morning Huddle

Today's tips are about your morning meeting or morning huddle. The morning huddle is such an important meeting in preparation for the day, yet many practices have fallen flat in this area.

Dental Practice Manage..., Video TipsKristin PelletierNovember 11, 2014dental coaching, dental practice management, dental practice success, morning huddle, morning meeting

A simple but powerful strategy for reaching your goals

It’s so important to take time to really get clear on your goals. Part of that clarity comes from writing them down. I have a very simple but powerful tip on goal setting that I want to share with you.I create a separate index card for each of my goals. I call them goal cards.

Video TipsKristin PelletierOctober 28, 2014dental coaching, dental practice management, dental practice success, goal-setting

One Thing Successful Teams Have in Common

I am fortunate to have the opportunity this year to work with some high performing teams who have created amazing results for their practices. As I reflected on my experience with these teams over the past 12 months, I found myself asking: “What is the one thing that is the difference between a team that creates extraordinary results compared to a practice that may be getting average results?”

Dental Practice Manage..., Video TipsKristin PelletierOctober 14, 2014dental practice management, dental practice success

Carve Out Time to be Successful

How you use your time is a key component in creating a successful dental practice. It’s not enough to just fill your schedule with patients – you need to also carve out time for business development. This is a critical step in reaching your goals and the level of success that you want for your dental practice.

Video TipsKristin PelletierSeptember 30, 2014case acceptance, dental practice goals, dental practice management, dental practice success, goal-setting, practice profitability

Dental Practice Success is a Habit

As we approach my 2014 presentation of Case Acceptance: Getting to 'YES' workshop, I want to play an encore presentation of this video tip from last fall to remind you of how important it is to have an implementation plan for new ideas and strategies.

Video TipsKristin PelletierSeptember 16, 2014case acceptance, dental coaching, dental practice management, dental practice success

Improving Outcomes for Treatment Not Covered by Insurance

This is an encore presentation of one of my most popular video tips. It highlights how your practice values can impact the success of case acceptance for procedures not covered by insurance. I hope you enjoy this valuable tip.

Video TipsKristin PelletierSeptember 2, 2014case acceptance, dental coaching, dental health, dental insurance, dental practice management, dental practice success

Patient Awareness is the Key to Case Acceptance

Have you ever had a new patient who was shocked by the amount of treatment you presented after your initial exam? I see this happen a lot in offices where a new patient - sometimes one who has been under another dentist’s care - has a lot of treatment needs.

Video TipsKristin PelletierAugust 19, 2014case acceptance, dental coaching, dental practice management, dental practice success, patient communication, presenting treatment plans, risks of not getting treatment

Handling the Insurance Objection

There is one question that can kill the entire case presentation - “Will my insurance cover this?” Many offices get off track when the patient asks this question. Instead of following through with treatment recommendations or finding out if there are other objections, they pass the patient to another team member to talk about insurance.

Video TipsKristin PelletierJune 23, 2014case acceptance, dental coaching, dental insurance, dental practice management, dental practice success, dental teams, patient communication, risks of not getting treatment

Are Your Patients Receiving the Attention They Deserve?

As the leader of your practice, it’s up to the doctors to set the expectation concerning acceptable cell phone use in the dental practice. It is my personal belief that they are a distraction to productivity, and have the potential to keep your team from giving patients the full attention they deserve when they are in your office.

Dental Practice Manage..., Video TipsKristin PelletierMay 27, 2014dental coaching, dental practice management, dental practice success, dental teams, patient appreciation

Keeping Patients Active in Your Practice

Dentists are spending a lot of time and money on patient attraction and marketing. Without a way to keep patients active in their practice most of these dollars are bringing people in one door and out the back. There is a solution to this problem.

Dental Practice Manage..., Video TipsKristin PelletierMay 13, 2014continuing care system, dental coaching, dental practice management, dental practice success, dental recall system

How to find the hidden potential in each day

Many dental practices have a regular morning meeting, sometimes called a “morning huddle,” so they can review the day’s schedule and make sure everyone is on the same page. While it is important to review the schedule and prepare for the day, many practices miss the opportunity to really excel by not looking for hidden potential.

Dental Practice Manage..., Video TipsKristin PelletierApril 29, 2014dental coaching, dental practice management, dental practice success, dental team meetings, dental teams, Exceeding patient expectations, patient appreciation, patient communication, productive dental meetings

Show Them Appreciation!

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