With all of the rules, restrictions and limitations of insurance, sometimes just figuring out how much a patient’s responsibility is for their treatment can be a nightmare.
I'm going to give you a tip today that will help set the expectation for your new patients and create value for what you're offering in your practice from the very beginning.
There are two numbers that you should always give a patient on their new patient phone calls.
I work with so many dentists who are running a business, raising a family and they have so many things on their plate that they are trying to manage while still achieving their goals and growing their practices.
I love the quote, “You either have excuses or you have results,” because it reminds me to focus on what I can do and what areas of opportunity there are to tap into.
Doctors, if you're in private practice chances are you feel alone with no one to vent to if you have frustrations.
I've talked to doctors who have fallen into the trap of venting to team members about other team members and this can be very damaging not only to your team, but to your credibility as a leader.
Have you ever wondered why patients are leaving your practice and seeking dental care elsewhere? These points may seem very simple, but they’re so true. Here are the Top 3 Reasons Patients Are Leaving Your Practice.
Today I want to share a tip on how to keep your insurance claims paid in a timely manner. There are so many things to focus on at the front desk and waiting to get paid from insurance companies should not be one of them.
When I started my business almost 9 years ago, my initial thought was that practices just needed help with systems. Systems would help practices reach the level of success they were shooting for and it was really just that simple.
I was in an office recently and they wanted to test the waters with having patients pre-pay before their appointment date. This is something that they had a lot of anxiety around because they weren’t sure how patients would respond to this change.
Do you know how to answer the dreaded question, “Do you take my insurance?”
I have several offices that have asked me how to answer the question, “Do you accept my insurance?” when a new patient calls. This can cause anxiety for a practice, especially if they’re out-of-network with that particular insurance company.
When doctors share with me what their stressors are, sometimes it’s the little things causing them the biggest amount of stress. They have allowed them to build up to create a lot of frustration.
Often when I start working with a new client, some of the initial steps the doctor takes to reach the next level in their practice can feel at first like it’s creating a little bit of chaos in the practice.
Does your dental team need help with the ever-changing world of dental insurance? I was recently asked to give an expert interview with Jennifer Schultz of Insurance Navigator.
I’ve had several clients over the last few months have some really successful months. I’ve even had a few clients that have had record months where they’ve had the highest production month that they’ve ever had since they’ve been in practice.
