KP Consulting — Kristin Pelletier

Yes, You are Worth it!

Doctors, one tip I have for you that is so important to the success of your practice is to be willing to invest in yourself.

This is Damaging Your Practice Right Now

Doctors: I want to talk to you today about something that I know has affected most of my clients and dentists I talk to, at least some point in their career.

This is a New Patient Must

I'm going to give you a tip today that will help set the expectation for your new patients and create value for what you're offering in your practice from the very beginning.

Scheduling This Way is a Game Changer

Here is a quick scheduling tip that will really help you take control of your schedule.

It's a very simple verbal skill that will lead patients to select times on your schedule that you would like them to book.

Do Not Miss This Area of Potential

Here is a quick tip to help make sure your patients are getting the treatment they need and your schedule is staying full in your practice.

Having This in Your Office is Dangerous

Doctors: Do you have gossip your practice?

If you do, I encourage you to talk to your team about this, because it's something that can really create division and ultimately hurt your bottom line.

Grade Everything Against This

Doctors: Have you ever struggled over whether you should keep a team member or let them go?

I know this is hard and so many of my clients have had this struggle in their practices. I've had this struggle in my own business.

This Will Change Your Practice & Your Life

I work with some very high-performing dentists and one of the things that I have to remind them, is:

Slow down.
Acknowledge how far they've come.

Dental Practice Manage..., Video TipsKristin PelletierAugust 21, 2017

That Sinking Feeling

Doctors: When you see certain patients on your schedule, do you start to feel dread? It may be due to the fact that they’re very demanding or difficult or you just don’t feel like there's a good connection between the two of you.

That is A Juicy Piece of Gossip

Doctors: Do you have gossip in your practice?

If you do, I encourage you to talk to your team about this because it's something that can really create division and ultimately hurt your bottom line.

The One Thing You Should Keep To Yourself

As a business owner, sometimes you get inspired ideas or ideas about things that you want to do in your practice. I think it’s great to have ideas, but I want to caution you about who you share those ideas with.

Want More Energy? Pay Attention To This!

When doctors share with me what their stressors are, sometimes it’s the little things causing them the biggest amount of stress. They have allowed them to build up to create a lot of frustration.

Take Off Your Blindfold

I think it's human nature to want to avoid conflict, and one of the ways that I see people avoid conflict, and I even catch myself doing this, is to pretend not to notice things in your business.

Dental Practice Manage..., Leadership, Video TipsKristin PelletierJune 12, 2017

Doctors: Why aren’t you doing this one thing?

Doctors, one tip I have for you that is so important to the success of your practice is to be willing to invest in yourself.

We Made a Mistake

We all make mistakes as business owners. It’s how we handle those mistakes after the fact that really makes a difference in it turning into something negative or an opportunity for growth.

Do You Know This Secret?

Doctors, do you struggle with carving out time to work on your business? When you're the primary income generator in your practice, it's hard to carve out time to do the things that will move your business forward.

Doctors: Doing These 3 Things Can Change Everything

Doctors, today I want to share with you 3 ways that you’re making your team less productive.

The first way you’re making your team less productive is not leading by example.

Are You Doing This to Increase Cash Flow?

Are you ready to increase your cash flow today? I want to share with you an easy-to-implement tip to help keep your accounts receivable healthy.

Are You an Over-Explainer?

With all of the rules, restrictions and limitations of insurance, sometimes just figuring out how much a patient’s responsibility is for their treatment can be a nightmare.

These 2 Numbers are Game Changers!

I'm going to give you a tip today that will help set the expectation for your new patients and create value for what you're offering in your practice from the very beginning.

There are two numbers that you should always give a patient on their new patient phone calls.

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