Lately, I’ve had several clients who've had some really successful months! Some of my clients have even had record-setting months where they have had the highest production month since their practice began. This is so exciting!
Read MoreHave you ever had a team meeting where you start with the best intentions to be productive and you end up discussing 100 things and 0 things were resolved?
Read MoreWhile working with clients, I’ve noticed several mistakes being made while posting insurance checks. I know this is easy to do because the EOB’s are becoming more and more difficult to interpret what needs to be written off.
Read MoreI was recently asked on Facebook what benchmarks should you be monitoring in your practice.
I have written an e-book on this topic entitled “10 Key Practice Benchmarks You Should Be Monitoring”. There is a link at the bottom of this blog for you to download a complimentary copy of this book.
Read MoreI just started working with a new client, Dr. Sarah Wilmer. I was so impressed when I went to her office and saw a sign posted on her desk that read:
Give them more than they expect.
Give them more than they pay for.
Give them more than they have ever gotten from any other dental office.
I have doctors ask me all the time how they should handle an employee with a negative attitude.
The first thing I want to say to this is, having a negative employee costs you more money than you even realize. Negative energy will cause a ripple effect whether with your patients or other team members. It’s important to address this head on, however it can be difficult to know what to say to them because it’s really just that they are bringing a negative energy or vibe to the table.
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