One of the things that I help practices with is reducing their dependence on reduced fee insurance plans. These are situations where they sign up and they are required to reduce their fee in order to be in contract with an insurance company.
Read MoreI can have two practices that are very similar. I can go to both of those practices separately and deliver the same solutions and the same content. Both of them implement those solutions and one practice will get results and have growth and the other practice will have extraordinary results…
Read MoreIf you fall into the trap of, “When I get here, I’ll be happy,” and then you get there and you think, “Well, I just need to get to this level, and then I’ll be happy, or when this department is running by itself without my help, I’ll be happy.” It’s never ending.
Read MoreOne of the biggest challenges I’ve had to personally overcome as a business owner, and now I help my clients do the same, is learning how to recognize limiting beliefs and how they’re holding you back in your business. This is really tricky, because limiting beliefs pop up when you’re scared.
Read MoreLately, I’ve had several clients who've had some really successful months! Some of my clients have even had record-setting months where they have had the highest production month since their practice began. This is so exciting!
Read MoreWhen I worked in a dental practice as a treatment coordinator, one of the things that made me successful is that I was fortunate enough to work for dentists who were excited about the dentistry they were providing to their patients.
Read MoreHave you ever had a team meeting where you start with the best intentions to be productive and you end up discussing 100 things and 0 things were resolved?
Read MoreI am fortunate to have the opportunity to work with some high performing teams who have created amazing results for their practices. As I reflected on my experience with these teams over the past 12 months, I found myself asking: “What is the one thing that is the difference between a team that creates extraordinary results compared to a practice that may be getting average results?”
Read MoreWhile working with clients, I’ve noticed several mistakes being made while posting insurance checks. I know this is easy to do because the EOB’s are becoming more and more difficult to interpret what needs to be written off.
Read MoreI was recently asked on Facebook what benchmarks should you be monitoring in your practice.
I have written an e-book on this topic entitled “10 Key Practice Benchmarks You Should Be Monitoring”. There is a link at the bottom of this blog for you to download a complimentary copy of this book.
Read MoreI just started working with a new client, Dr. Sarah Wilmer. I was so impressed when I went to her office and saw a sign posted on her desk that read:
Give them more than they expect.
Give them more than they pay for.
Give them more than they have ever gotten from any other dental office.
I have doctors ask me all the time how they should handle an employee with a negative attitude.
The first thing I want to say to this is, having a negative employee costs you more money than you even realize. Negative energy will cause a ripple effect whether with your patients or other team members. It’s important to address this head on, however it can be difficult to know what to say to them because it’s really just that they are bringing a negative energy or vibe to the table.
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