What Are You Doing Right?

I’ve had several clients over the last few months have some really successful months. I’ve even had a few clients that have had record months where they’ve had the highest production month that they’ve ever had since they’ve been in practice.

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Keep Patient Focus on Health, Not Insurance

Understanding a patient’s insurance is very important in the practice so you can accurately estimate how much patients will owe out-of-pocket.

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Increase Your Cash Flow Today!

Are you ready to increase your cash flow today? I want to share with you an easy-to-implement tip to help keep your accounts receivable healthy.

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New Level, New Devil

I often have team members ask me, “Kristin, when will we be finished with all of these changes? When will we get past these challenges?”

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Are You Giving Away Your Profits?

Are adjustments taking over your practice? Before you can answer this, make sure you’re clear on what an adjustment really is.

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Are You Grateful?

Are you grateful? Here is a wonderful reminder of how to be in the moment and celebrate the wins in your life.

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Top 3 Reasons Patients Are Leaving Your Practice

Have you ever wondered why patients are leaving your practice and seeking dental care elsewhere? These points may seem very simple, but they’re so true. Here are the Top 3 Reasons Patients Are Leaving Your Practice:

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How to Keep Your Patients Focused on Recommended Treatment

Most offices that I work with have some form of continuing care system in place to keep their patients active in hygiene. What is often missing is a structured system to keep patients with restorative needs active in the practice. Putting a follow up system in place to track those patients is a critical part of improving your case acceptance process.

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Do You Want to Get Paid?

Today I'd like to share with you how to keep your accounts receivables under control. Lets first look at a benchmark to measure how well you're doing with your accounts receivable:

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The Breakdown before the Breakthrough

Often when I start working with a new client, they tell me their practice seems a bit chaotic! I remind them that some of the initial steps that they need to take to reach the next level in their practice can feel like they are creating chaos in the practice.

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Are You Asking This Very Important Question?

Lately, I’ve had several clients who've had some really successful months! Some of my clients have even had record-setting months where they have had the highest production month since their practice began. This is so exciting!

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Want a Superstar Treatment Coordinator? Try this......

When I worked in a dental practice as a treatment coordinator, one of the things that made me successful is that I was fortunate enough to work for dentists who were excited about the dentistry they were providing to their patients.

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The Two Things That Will Make Your Team Meetings Productive

Have you ever had a team meeting where you start with the best intentions to be productive and you end up discussing 100 things and 0 things were resolved?

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One Thing Successful Practices Have in Common

I am fortunate to have the opportunity to work with some high performing teams who have created amazing results for their practices. As I reflected on my experience with these teams over the past 12 months, I found myself asking: “What is the one thing that is the difference between a team that creates extraordinary results compared to a practice that may be getting average results?”

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Are Write-Off's Eating Your Profit?

While working with clients, I’ve noticed several mistakes being made while posting insurance checks. I know this is easy to do because the EOB’s are becoming more and more difficult to interpret what needs to be written off.

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Top 3 Benchmarks to Monitor in Your Practice

I was recently asked on Facebook what benchmarks should you be monitoring in your practice.

I have written an e-book on this topic entitled “10 Key Practice Benchmarks You Should Be Monitoring”. There is a link at the bottom of this blog for you to download a complimentary copy of this book.

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Give Them More Than They Expect

I just started working with a new client, Dr. Sarah Wilmer. I was so impressed when I went to her office and saw a sign posted on her desk that read:

Give them more than they expect.
Give them more than they pay for.
Give them more than they have ever gotten from any other dental office.

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